OUR COMMITMENT TO YOUR PRIVACY

Jetpilot respects your privacy. We are particularly sensitive to privacy issues on the Internet and therefore we provide this Privacy Policy so you know about our online information practices and understand how we treat the information you supply us with over the Internet.

 

THE INFORMATION WE COLLECT

In general, you can browse our Web site without telling us who you are or revealing any personal information about yourself. There are a several places where we give you the opportunity to provide us with your personal information. This refers to information that lets us know the specifics of who you are. When you engage in certain activities on our web site, such as ordering a product, entering a contest, filling out a survey or sending us feedback, we may ask you to provide certain information about yourself. If you choose to share any personal information with us, you will see that the amount and type of personal information we request depends on how you use our Web site. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including zip/post code), email address, telephone and facsimile numbers, and other personal identifying information. When ordering products on our web site, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

 

THE WAY WE USE INFORMATION

We may use your personal information for particular purposes such as processing your order or for marketing research and other marketing purposes and for providing you with the latest product and promotional information and other information that might be useful to you. We may use your personal information to deliver information to you and to contact you regarding administrative notices. We must release your credit card information to the card-issuing bank to confirm payment for products purchased on our web site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service. We will not give or sell this information to any other company for its use in marketing or solicitation.

UPDATING AND CORRECTING YOUR PERSONAL INFORMATION

We encourage you to promptly update your personal information if it changes.

 

YOUR CHOICE ON COLLECTION AND USE OF YOUR INFORMATION

We may, from time to time, send you mailings regarding our products and services. We will send you these mailings only if you indicated that you do not object to these offers. If you do not wish to receive further information from Jetpilot you can send us an e-mail and tell us that you do not want to receive future communications. You may ask to have the information on your account deleted or removed, however, because we keep track of past transactions, you cannot delete information associated with past transactions on our web site. In addition, it may be impossible to completely delete your information without some residual information because of backups.

The Jetpilot Web site contains links to other non-Jetpilot Web sites. Jetpilot is not responsible for the privacy practices or the content of such Web sites and you should exercise your best judgement when sharing personal information on these Web sites.

 

OUR COMMITMENT TO SECURITY OF YOUR PERSONAL INFORMATION

We want you to have continuing trust in Jetpilot and in our products and services and, so, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure your personal information.

In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our web site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

 

OUR USE OF THIRD-PARTY APPLICATIONS

As you browse Jetpilot.com.au and other websites, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your anonymous online activities, and thus to tailor more relevant ads to you. If you do not wish to receive such tailored advertising, you can visit this page to opt out of most companies that engage in such advertising. This will not prevent you from seeing ads; the ads simply will not be delivered through these targeting methods.

Our site implements certain tracking and targeting technology from Google, AdRoll and Facebook to allow us to deliver a better online experience to you when you visit Jetpilot.com.au.

By using this Web site you are agreeing to the terms of the Jetpilot Privacy Notice.

We reserve the right to modify our privacy notice as business needs require. We will post such changes on our Web site.

Mobile Terms of Service

Jetpilot Australia

Last updated: May 21, 2023

The Jetpilot Australia mobile message service (the "Service") is operated by Jetpilot Australia (“Jetpilot Australia”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Jetpilot Australia’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Jetpilot Australia through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Jetpilot Australia. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to JetpilotAU or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Jetpilot Australia mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to JetpilotAU or email customerservice@jpihq.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.