Need help with an order?

Returns

Need to start the return process on your order?
Please submit the form and our team will be in touch.

Disclaimer

• No Returns will be accepted unless a Return Authorisation Number (RA) has been issued to you from Jet Pilot. Please submit returns form to start the returns process.

Return Information:

• Returns must be made within 21 days of delivery.
• Items must be in original condition with tags
  attached
• You cover the cost of return shipping and we cover
  the cost of replacement shipping
• Processing times are within 3 business days of
  receiving the parcel

Customer Service
Monday to Friday 9am to 4pm AEST
+61 7 56658333
customerservice@jpihq.com

Jetpilot Head Office

Address: 1/10 Kingston Dr, Helensvale, QLD, 4212
Po Box 3434, Helensvale Town Centre, QLD, 4212
+61 7 56658333